Secret Shopper Guest Experience Review

A guest experience review where the restaurant is evaluated from the customer perspective.

Best for: Restaurants that want an honest guest experience report. Meal cost is reimbursed separately.

Includes:

• Visit as a guest
• Reservation or order process review
• Service experience review
• Food presentation notes
• Timing observations
• Cleanliness observations
• Sales and upsell behavior review
• Written report